Our Quality Policy
Our business Group takes personal responsibility for Quality Management. The objective of this quality policy is to provide services that fully satisfy the needs of our clients, associates, and collaborators, all with maximum efficiency.
The Quality Policy of our business group, upon which the Quality Management System is based, will be periodically reviewed through the System Review by Management.
We have established and implemented a Quality system based on the requirements of the international standard ISO 9001:2000 “Quality Management Systems”.
The Quality Manager of our business group ensures that all individuals who influence the company's quality are aware of the policy and the set objectives. This manager is entrusted with the task of disseminating and distributing, at all levels of the organization, the documents relevant to each workstation.
Objectives and Purpose of Our Quality Policy
Purpose
- To offer our clients, associates, and collaborators a total guarantee of our services.
- To achieve the full satisfaction of our clients, associates, and collaborators. This satisfaction will be achieved by meeting the established requirements within the fixed deadlines and prices.
Objectives
- Compliance with the explicit and implicit requirements of clients, associates, and collaborators, consolidating trust in our Business Group.
- Effective management and control of processes.
- Continuous improvement of processes, procedures, and services.
- Effective allocation of roles, resources, and responsibilities.
- Awareness and motivation of our human team regarding the importance of the implementation and development of a Quality System.
- Striving to obtain indicators, as well as achieving the objectives proposed on a continuous basis by our business group.